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Customer Experience
Every customer matters. Leverage SAP’s customer-focused toolsets to engage with your customers and equip your sales team with the critical functionality they need to grow your business.
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With SAP Customer Experience (CX) suite, engage your customers intelligently and deliver a seamless buying experience.
Many companies have chosen tools from various SAP CX and CRM suites to understand customer needs and behaviors and track trends across diverse segments to optimize reach.
ITR has been a part of implementing and supporting dozens of integration scenarios which leverage 3rd party CRM components, including Salesforce. As companies choose to augment their core SAP ECC SD/MM modules with non-SAP tools, ITR can assist to design, deliver, stabilize and support a variety of customer management tool deployments.
Case study
COMDATA Payment File Creation in the Oil Industry
The client had to do multiple payment runs tied to a massive dataset in order to generate files, and policy restrictions prohibited direct access. Learn how ITR used COMDATA payment solutions for card payments in oil and gas industry.
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Industry Solutions
Public Sector
Manufacturing
Oil & Gas
Food & Beverage
Pharma & Life Sciences
Retail & Services
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Experience Led & Outcome Focused
Harnessing greater value from your SAP investments
Transparent & Collaborative
Working cohesively to achieve the common goals
Prioritizing Customer Satisfaction
Customizing SAP solutions to meet your business specifics
People • Process • Potential
Proven & Trusted Delivery
Decades of expertise in SAP
implementation and support services
Remote or On-site
Offering multiple models to meet your business needs
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