Job Details
Job Description
We’re always looking to expand our team of talented professionals at ITR and currently seeking qualified candidates that would make a good fit for Avantis Administrator
Job Title: Avantis Administrator
Working Hours: 6:30 PM – 3:30 AM IST
Location: Hybrid / Chennai / Remote.
Job Description/Skills Required:
Perform routine maintenance procedures as well as troubleshooting and repair of servers, applications, and databases supporting Avantis application.
Create documentation for Avantis support and administration activities to build a knowledge base and procedures that can be shared with team members.
Participate in team meetings.
Proactively monitor system logs and monitoring systems to ensure proper functioning of all Avantis related infrastructure.
Monitor the Avantis ServiceNow queue and respond to incidents and requests within defined SLAs. Communicate with team members and leadership and escalate appropriately based on the severity of the issue.
Follow established change management processes and ensure IT general controls are completed for Avantis.
Support the overall health of the Avantis application through system issue tracking and cross-functional alignment
Interested candidates kindly send updated resume to ajush@itresonance.com / +91 815 68 74140
